At Walk or Sit My Pet we understand that your pet means the world to you, and we expect you’ll have lots of questions before putting your pets in the care of others, so we’ve tried to answer some of them below:
Yes, we are insured with Protectivity Insurance and have public liability insurance.
We walk a maximum of 4 dogs at a time.
We will pick up your dog from your home and return them after their walk.
You don't need to be home when we collect or drop off your dog. Most clients are comfortable sharing a set of keys with Walk or Sit My Pet, which allows us to collect and drop off your dog even if you are not home.
We can discuss this during the initial consultation.
No, we don’t.
If you need to cancel a dog walk, pet visit, or pet sitting that is less than 5 days, please contact us via email or phone. To avoid being charged in full, make sure to provide a minimum of 7 days' notice.
For pet sitting that lasts 5 days or more, a 30% deposit is required to secure the booking.
The deposit is non-refundable if the booking is cancelled within 30 days of the start date.
In an emergency, we will contact you using the phone number provided. If your pet needs veterinary assistance, we will take them to your designated vet or the nearest available one, depending on the situation.
Yes, but we charge time and a half for bank holidays.
Yes, we are happy to help whenever you need us, but please give us as much notice as possible if you require our services.
No, we don’t accept aggressive dogs.
No, but we have completed a pet first aid course and always carry a first aid kit.
Yes, please visit our Pet Visits & Sitting page for more details.
No, we don’t have the facilities to board your pets.
We walk in all conditions unless unsafe, and towel dry dogs before returning them.
Only if you have given us written consent and want us to do so.
Yes, we are happy to administer medication for your pet by your written instructions.
Please see our Terms & Conditions page
Our dog walkers and pet sitters are not licensed or registered because we don't walk more than 4 dogs at a time or offer pet boarding or pet sitting in our own home. Our dog walkers and pet sitters are experienced and knowledgeable professionals dedicated to providing the best care for your pets.
Our dog walking and pet sitting prices are fair and competitive, aligning with other businesses in our area that offer similar services. It’s worth pointing out that we don’t walk large groups of dogs and we walk dogs for the full specified duration and don’t use this time to collect or return your dog.
Please see our Dog Walking page for dog walker prices.
The cost depends on whether you need a visit during the day, a dog or cat sitter to stay in your house overnight, or perhaps a combination of both while you’re on holiday. You can find pet sitter prices on our Pet Visits & Sitting page.
If you can’t find the answer to your question, please get in touch with us, and we’ll get back to you as soon as possible.